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Braids Expert

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Braids Expert
Braids Expert
(10 Reviews)
> Get Phone Number & Directions
2556 Airline Blvd Portsmouth, VA 23701
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Bad service I don’t even think they are licensed
by Aparis757 xxx.xxx.214.236
February 17, 2023
Where should I start? They are loud, ghetto, VERY DISRESPECTFUL AND UNPROFESSIONAL! Instead of braiding my hair, they decided to play their music loudly whilst holding onto my hair, PULLING IT! This was my first time coming here and I was not pleased! There were 3 women braiding my hair and they did a terrible job; they didn't cut the frizzy parts off because of what other clients told them, and one lady burnt my scalp when she dipped my braids, nor did they put any mousse or oil sheen on my hair, and some braids were coming out!! Never again! Very disappointing.
by Dissatisfied Customer xxx.xxx.110.66
July 24, 2017
Place was deplorable....restrooms were disgusting....atmosphere was not professional. Was told for almost 3 hours that braiders were on the way every 15 minutes so I wouldn't leave. Once braiders got there they needed to wash my hair but had no hot water....assistant manager warmed water in a pot and attempt to wash my hair with a bucket. I was not informed that they had no hot water until I was at the sink and my hair was taken out. Worst experience of my life. She washed my hair for 3 mins with less than a gallon of water...my hair did not get properly washed. My braids was neat though kudos to the braiders.
by Lelre xxx.xxx.240.59
January 28, 2017
I was extremely satisfied with my hair braiding experience at Braids Expert. I am so pleased with the amount of time it took...about half the time of some other salons. My stylist knew exactly what I was looking for and delivered perfect results. My biggest critics, my two daughters, think I look gorgeous and younger! How often do daughters say that to their mother? I will definitely be a regular customer here.
by V. V. Walker xxx.xxx.176.208
May 04, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.104.33
March 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Dytania Collins xxx.xxx.98.22
February 07, 2012
They answered most of my questions but I could have used more information. Their staff over charged me. They didn't know that I could understand what they were saying and I listened to them as they discussed how they over charged me and had no intentions of giving my money back. They even charged me more money for the hair.Thirty dollars over charged, but they wouldn't do my hair the way I asked. I sat in there for almost for hours. They ordered pizza. They talked on the phone. They ate. Most importantly, they took three hours to do a full head, but four hours doing my touch up. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was very easy to locate. I didn't have any trouble finding it at all.
by Robbed xxx.xxx.211.89
January 10, 2012
Did this provider rush your appointment?
No
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider answer all your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.188.22
December 19, 2011
Was it easy to make an appointment with this provider?
Yes
Did this provider listen to your input and concerns?
Yes
Was it easy to make an appointment with this salon?
I waited longer than I wanted to, but it wasn't terrible
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
March 31, 2011
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was this provider friendly?
Polite Enough
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider have bad breath?
No I've never had any complaints
by Anonymous
February 11, 2011
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Map and Directions
2556 Airline Blvd, Portsmouth, VA 23701