10 Steps Nail

10 Steps Nail
10 Steps Nail 143 East Main Smithtown, NY 11787
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Consumer Feedback

(5 Reviews)
3.5 star average for Service
4 star average for Environment
4.5 star average for Staff
3.5 star average for Recommended
5 star average for Value
I have been coming here for many years and it seems as though the service is getting worst. Made an appt with the boss of the salon for a specific person I always use for both nails & pedicure. In the middle of having my nails done the person doing my nails days " somebody else do your pedicure ". I explained that I made both services with her and she kept repeating the same thing since English was not understood. I will get in touch with the boss and let her know about her error. Little by little I am cutting down my services unless it improves or I find somewhere else to go that meets my needs. Very disappointed to say the least...
by debby xxx.xxx.34.95
September 12, 2015
Did you leave the office feeling satisfied with your visit?
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office too loud?
No, it wasn't too loud
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.64.32
February 01, 2014
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Was the waiting area spacious?
Does the staff at this salon always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was this salon clean?
It was satisfactory
by lisa xxx.xxx.106.9
October 03, 2012
Did this provider answer all of your questions?
Was this provider's staff friendly?
Did you leave the office feeling satisfied with your visit?
by Anonymous xxx.xxx.163.212
July 22, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this provider to others?
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have reasonable prices?
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.65.246
June 20, 2011
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