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Donna Splendore, D.C.

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Donna Splendore, D.C.
Splendore Family Chiropractic
(9 Reviews)
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211 Loudon Road G Concord, NH 03301
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
The best of the best. Very Caring; Gets results..
by Arny xxx.xxx.37.60
May 14, 2018
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider offer flexible appointment times?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's staff friendly?
Yes
by CAW xxx.xxx.198.196
October 07, 2013
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this chiropractor's office?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.71.127
July 03, 2013
Does this provider have helpful information available online?
Yes
Does this provider give unbiased advice?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.123.102
January 16, 2013
I am very upset! I went into the office for a massage. My husband was out of work because of surgery so he came with me. We were waiting in the waiting room and Donna came out and looked at me and said, you look like you need an adjustment! I told her I had never had one before, I was also pregnant and I was scared to do it. After she practically begged me for 10 mins, and I repeatedly said no, she said to my husband, come in so I can show her there's nothing to be afraid about. He got on the table and she showed me on him how she does it. Now she is billing him for the visit, mind you it's been 8 months with no bill I between. I have called her several times with no callback! It's bait and switch if you ask me! I would never recommend her!
by Unhappy xxx.xxx.149.195
January 08, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.147.53
December 09, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.73.89
August 20, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.184.234
July 30, 2012
Coming in later today, I can elaborate. Several answer options appeared sequentially confusing, unlike "most often, often, some times, rarely, never." Next, your questions had multiple points, so I'm unsure what you could glean from your survey. Typically surveys have one point with a sequential range of possible answers. Also, I did not find my answer to several questions, when "Not Applicable" would have been my reply. Lastly, your summary of my survey seemed to be an over-interpretation.

Rest assured, my critique is about your survey draft, not about service. My only service critique was finding your door locked with still curtains drawn at 10:00 AM. Two days later a staff person said you were open, just hadn't unlocked the door. I had forgotten about this, until your survey, so add it now for a laugh.

Dave


I didn't feel any numbness after my visit. They always take good care of me. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything.
by Dave Burnham
December 05, 2011
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Map and Directions
211 Loudon Road G, Concord, NH 03301