Duane Gels, MD

Duane Gels, MD
Annapolis Allergy & Asthma, LLC 129 Lubrano Drive Annapolis, MD 21401
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They didn't mention anything about promotions when I went there. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Ronetta
December 14, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
June 15, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
May 12, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Are you going to visit this provider again?
Without a doubt!
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
April 26, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by James
April 26, 2011
Would you recommend this provider to others?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous
April 22, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
April 12, 2011
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