Winchester House

Winchester House
Winchester House 1125 N Milwaukee Ave Libertyville, IL 60048
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.15.31
August 04, 2014
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by jguldan xxx.xxx.6.23
February 05, 2014
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I felt very safe in their care. I definitely trust them. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Leon Watts xxx.xxx.74.100
November 04, 2013
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.198.246
June 25, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider promptly return your phone calls?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did they follow up with you after your appointment?
Yes.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.129.170
March 31, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.211.96
July 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.46.115
May 25, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the office feeling satisfied with your visit?
Yes
Would you refer this provider to a family or friend?
Yes
Were you able to relax during your appointment?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
October 29, 2011
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's staff friendly?
Yes
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
August 10, 2011
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
May 23, 2011
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