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West Village Care Center

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West Village Care Center
West Village Care Center
(6 Reviews)
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1610 3rd St NE Independence, IA 50644
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Would you recommend this nursing home to others?
Absolutely Not
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Were you able to relax during your appointment?
No, I was on edge
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
by Anonymous xxx.xxx.201.218
August 16, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.13.50
December 17, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.208.105
May 11, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
December 28, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
June 21, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider promptly return your phone calls?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
March 14, 2011
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Map and Directions
1610 3rd St NE, Independence, IA 50644