West Chester Nursing & Rehabilitation Residence

West Chester Nursing & Rehabilitation Residence
West Chester Nursing & Rehabilitation Residence 9117 Cincinnati-Columbus Rd West Chester, OH 45069
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Recommended
4 star average for Recommended
Staff
1.5 star average for Staff
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
by Anonymous xxx.xxx.46.58
June 03, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Was this senior care facility clean?
No, I didn't feel comfortable at all
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this senior care facility's staff friendly?
Not one bit
by Anonymous xxx.xxx.173.15
April 30, 2014
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this provider wear an obnoxious cologne?
Yes, it was almost unbearable
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
by Anonymous
February 08, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office clean?
It was satisfactory
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider listen to your input and concerns?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
October 22, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
October 10, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
September 27, 2011
Are you going to visit this provider again?
Sure
by Anonymous
June 17, 2011
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