Valley Grande Manor

Valley Grande Manor
Valley Grande Manor 1212 S Bridge Ave Weslaco, TX 78596
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
1.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Did this provider have an entertaining selection of waiting room magazines?
Absolutely
by Anonymous xxx.xxx.149.31
May 13, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's staff friendly?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did they follow up with you after your appointment?
Yes.
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous xxx.xxx.32.154
January 19, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did you feel safe in this provider's care?
Absolutely Not!
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by Anonymous xxx.xxx.78.251
December 16, 2012
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Was the waiting area spacious?
No, but I can always find a seat
Does this provider remember you by name?
No, and they don't make an effort to even try
by Anonymous
February 08, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
July 08, 2011
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did this provider use excessive foul language?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous
June 06, 2011
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