Union City Manor Nursing & Rehabilitation Center

Union City Manor Nursing & Rehabilitation Center
Union City Manor Nursing & Rehabilitation Center 1630 E Reelfoot Ave Union City, TN 38261
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Was this senior care facility's staff friendly?
Yes
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Was this senior care facility clean?
It was satisfactory
by Anonymous xxx.xxx.132.196
July 07, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
by Janet West xxx.xxx.25.97
June 30, 2014
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.5.58
December 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Saundra xxx.xxx.17.198
April 09, 2012
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by Susan
January 05, 2012
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this nursing home answer all of your questions?
Some were answered
Was this provider's office easy to locate?
Fairly Easy
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
December 17, 2011
Did this provider use excessive foul language?
No
Did you experience unnecessary pain during your visit?
No
by Anonymous
June 23, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider prominently display their diplomas or business license?
Yes
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous
May 04, 2011
Did this provider use excessive foul language?
No
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Was the waiting area spacious?
Yes
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
April 24, 2011
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider welcome questions?
No, They dismissed my questions as unimportant
by Anonymous
March 02, 2011
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