Thornwald Home

Thornwald Home
Thornwald Home 442 Walnut Bottom Rd Carlisle, PA 17013
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Beautiful indoors and out. Thoughtful, caring people. Every employee I passed while touring had a big smile on their face. The facility was immaculate clean, quiet, and running smoothly. Employees took patience and time dealing with residents. All residents were up, cleaned and bathes, dressed and moving about at 10:00 am when I got there. Hoping my Mother can get an open bed there soon. They have larger than normal bedrooms and for Medicare/Mediciad patients in a semi-private, the space is organized differently and each side has plenty of room. All rooms have views to the outside woods, water features, and plenty of birds! Just serene!
by Lori xxx.xxx.16.65
November 16, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider offer flexible appointment times?
No, they are almost always unavailable
by Anonymous
August 15, 2011
Was this provider's staff friendly?
Yes
Did this provider answer all of your questions?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider rush your appointment?
No
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
August 08, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider offer flexible appointment times?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
April 25, 2011
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