The Palace

The Palace
The Palace 309 Main St N Red Boiling Springs, TN 37150
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Consumer Feedback

(5 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
1.5 star average for Recommended
this place
by karen is under staffed the patients o not get baths or took care of do not put your loved one here the management only cares about money and not the residents this place nees to be shut down dogs get treated better xxx.xxx.44.162
July 16, 2015
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did a staff member acknowledge or greet you when you entered?
Yes
by thechernobog xxx.xxx.118.171
May 28, 2015
Did this nursing home answer all of your questions?
Some were answered
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.157.13
December 11, 2013
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous xxx.xxx.230.222
September 07, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider treat every client equally?
Yes, they don't show favoritism
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
September 06, 2011
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