The Highlands

The Highlands
The Highlands 1350 Inman Ave Edison, NJ 08820
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Consumer Feedback

(5 Reviews)
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Service
4.5 star average for Service
Expertise
5 star average for Expertise
Value
5 star average for Value
my relative was a patient at the highlands her insurance ran out while waiting far an appeal , the nursing home stopped her physical therapy ,didn't get her out of bed and dressed until the afternoon,served her her food on paper dishes and overall not very nice, this is no way to treat a person, while being treated at your facility, it's disgracefull, it's a place to be cared for.
by anonymous xxx.xxx.181.119
April 12, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility clean?
It was satisfactory
Would you recommend this senior care facility to others?
If I Had To
Was this senior care facility's staff friendly?
Yes
Does this provider maintain a professional appearance?
Yes
by Anonymous xxx.xxx.145.113
September 15, 2014
Did this provider show attention to detail?
Absolutely
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Was this provider helpful about using your insurance coverage?
Absolutely yes
Would you recommend this nursing home to others?
I Already Have
Did the waiting room furniture appear to be clean?
Yes
by marina xxx.xxx.144.145
February 24, 2014
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.141.87
June 25, 2013
Would you recommend this provider to others?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
March 17, 2011
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