The Anderson

The Anderson
The Anderson 8139 Beechmont Ave Cincinnati, OH 45255
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
2.5 star average for Recommended
Value
1 star average for Value
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did you feel safe in this provider's care?
No, I was scared
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous xxx.xxx.42.106
October 03, 2013
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider answer all of your questions?
Some were answered
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this nursing home answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.44.79
September 23, 2013
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous xxx.xxx.55.238
January 04, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
June 27, 2011
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider offer flexible appointment times?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
April 25, 2011
Horrible experience! My father was permitted to elope 3 times in one day, the last time, he was found sitting in the snow behind the facility. He had been outside for 1:50. Facility administration was not consistently willing to share information, some info shared, then we were referred to their insurance company and their attorney. Some key details were refuted, and some still unclear. They were not prompt in responding to our requests for more information, contrary to their credo. The Anderson has since been inspected and cited by the Ohio Dept of Health for inadequate assessment, inadequate care plan, and insufficient supervision. Please be sure to check state reviews before trusting any facility to care for your loved one.
by Concerned family member
April 05, 2011
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