Is this business handicap-accessible?
                        
                        
                            Yes, but it seemed extremely out-of-date
                        
                        
                            Does this provider promptly return your phone calls?
                        
                        
                            Yes
                        
                        
                            Would you refer this provider to a family or friend?
                        
                        
                            Yes
                        
                        
                            Does this provider welcome questions?
                        
                        
                            Yes, they don't mind answering my questions
                        
                        
                            Does this provider treat every client equally?
                        
                        
                            Sometimes, but not all the time