SunRise Manor & Convalescent Center Inc

SunRise Manor & Convalescent Center Inc
SunRise Manor & Convalescent Center Inc 3434 State Rte 132 Amelia, OH 45102
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was this provider's staff friendly?
Yes, they went above and beyond
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.216.246
February 03, 2014
I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. Every time I've called and left a message, I've never heard back. It's extremely annoying. They could've used quite a few more staff members. They were very understaffed and I ended up having to wait quite awhile. They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. They were completely rude with me over the phone and would not allow me to speak or give a name of any other person to help resolve my issue. The staff were completely rude and inconsiderate of the family and assisting them. Very disappointed.
by horrible people xxx.xxx.238.34
December 04, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider offer flexible appointment times?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you leave the office feeling satisfied with your visit?
Yes
by donna seipel xxx.xxx.180.37
October 19, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Would you recommend this nursing home to others?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.95.48
October 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.238.2
May 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.198.183
May 20, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.188.98
April 18, 2012
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