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Sentara Nursing Center--Virginia Beach

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Sentara Nursing Center--Virginia Beach
Sentara Nursing Center--Virginia Beach
(10 Reviews)
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3750 Sentara Way Virginia Beach, VA 23452
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Consumer Feedback

(10 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Was this provider's office too loud?
No, it wasn't too loud
Did this nursing home answer all of your questions?
Some were answered
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous xxx.xxx.111.162
April 01, 2013
Did this nursing home answer all of your questions?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.19.246
March 17, 2013
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Did this provider show attention to detail?
Kind of, but not very much
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous xxx.xxx.223.128
December 20, 2012
do not sent anyone you car about to the place, NEVER.
by SCARED xxx.xxx.108.46
December 15, 2012
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by heart broken daughter xxx.xxx.180.176
December 08, 2012
I wish to God I would have read the reviews prior to moving my mother to this facility. My mom was in this facility for a little less than 4 months. Primarily because she had fallen several times in her own apartment and we were hopeing to get her back on the mend. Now mind you there were alarms on the bed and the wheel chairs, does anyone "quickly respond" don't count on it. My mother fell four time during her stay, the last fall and the resulting complications finally took her. Granted my mom was 90 years old, but does that mean she should be ignored, lets face it she did not move at the speed of light when these alarms would go off. When my brother visited mom tried to repostion herself in the wheel chair, the alarm when off no one ever showed up to see if there was a problem. I was told repeatadly mom was dehydrating and not drinking enough, but yet more often than not I would come in after work and her water bottle would either be across the room (unreachable to her) empty or just not there. When she had water she always drank. I found only two of the staff to be kind and receptive, the rest of the staff was continually occupied at the nurses station "documenting" It seems if they devoted more time to the care of the residents they would not have to document so much. When my mother was discharged to Hospice Care she was sent to Windermere where she had wonderful care for her final days. If only I could have had her in there to begin with she may still have been here today.
by Heart Broken Daughter xxx.xxx.182.65
December 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.156.242
April 07, 2012
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
November 04, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
July 29, 2011
My grandmother was living in this institution for almost a year. She was classified as "self-pay" which means the institution received $7000.00 a month from my grandmother...out of her pocket. When trying to think of one positive thing I could mention, it is extremely hard. There were two aides/nurses (forgive me) that my grandmother liked very much. Other than that, I have nothing else. She shared a room. She stayed in her hospital bed approximately 95% of her time. She payed extra for laundry service that ended up losing random articles of her clothing. The food provided was along the lines of a high school cafeteria. The cleanliness, actually, the incredible lack of cleanliness is amazing. My wife and I would clean her "area" on our visits. Picking up trash, removing trays of food left over from breakfast. Unbelievable! I now understand the incredible lack of respect and concern we have for our elderly. My grandmother lived a wonderful life and to think the last days of her 90 years on this earth would be in a place like this, is beside me. I believe that if she never entered Sentara Nursing Center, she would still be alive today. She lost all of her zeal and zest for life and gave up. I honestly would too, if I was subjected to an environment like this. May God bless all of the people in that facility. Please look at all of your resources and places out there before making a decision. I know it can be difficult at times, but do your homework and visit places to find the right place for your loved one to live. God Bless!
by Ray Sokolowski
July 06, 2011
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Map and Directions
3750 Sentara Way, Virginia Beach, VA 23452