Schuylkill Center

Schuylkill Center
Schuylkill Center 1000 Schuylkill Manor Rd Pottsville, PA 17901
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
My mother was a resident there for a little over 4 months. I would like to say that Schuylkill Center staff was very caring and attentive to her needs. From housekeeping staff, dietary, nursing, nursing aides, therapy dept., social workers, receptionists, and anyone else she was in contact with. They were there not only for her care but for emotional support. The care and the concern for clients, and their families was very satisfying. It was very comforting to know when family was not available to be there that she would be taken care of. I would recommend this facility for the care of loved ones.
The woman who answers the phone for this facility is rude, abrupt, and boarder line nasty. If her attitude is indicative of the care given at this facility, it is frightening. I can't believe how uncooperative she is.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider use excessive foul language?
No
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider late to your appointments?
No, they were on time
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