Saint Regis Health Center

Saint Regis Health Center
Saint Regis Health Center 1354 Chapel St New Haven, CT 06511
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Consumer Feedback

(3 Reviews)
Service
2 star average for Service
Environment
3 star average for Environment
Expertise
1 star average for Expertise
Staff
1.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
4 star average for Value
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.144.28
September 12, 2012
Caregiving here appears oriented to the needs of the staff rather than the needs of the individual. Rules established by the state to foster patient care are often misrepresented and used as an excuse for institutional deficits. Staff are very hardworking and endeavor to be kind but lack necessary support and direction to provide good care. Attempts by family members to participate in care are thwarted by administrators who appear to make every attempt to discourage involvement.
by carefortheold
June 22, 2011
Their primary concern is what's best for them, and they only give me the advice that would benefit them the most. They are not always prepared for my appointment. The staff must have not been trained very well and can often be rude. Almost every time I would ask them a question, they'd refer me to their boss or someone else. My mother remains there because of the length of time she has been there and the confusion that she would suffer by moving her. It is however being considered. The other issue is the violence of the neighborhood.
by Barbara Carroll
June 01, 2011
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