Saint Joachim & Anne Residence

Saint Joachim & Anne Residence
Saint Joachim & Anne Residence 2720 Surf Ave Brooklyn, NY 11224
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility's staff friendly?
Yes
Was the noise level reasonable in this provider's office?
Reasonable
by Anonymous xxx.xxx.200.88
August 19, 2014
Did this senior care facility use current and safe equipment?
Fairly Current
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Does this provider remember you by name?
Sometimes
by Anonymous xxx.xxx.234.192
April 21, 2014
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.102.114
April 05, 2014
Did this nursing home answer all of your questions?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.198.74
June 30, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by John xxx.xxx.199.162
October 30, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous xxx.xxx.6.135
September 12, 2012
My mother was admitted,May 2011(she suffered with Alzheimers), they seem to treat you very nice ,but little did I know my mother was suffering ,being she couldn t speak she was unable to tell me she was in pain. 1 year after later she was admitted to hospital with her organs shutting down , upon arrival to the ER they found a stage 4 bedsore and a broken hip , for both I was never told , who knew my mothers hip was broken and how did it happen and when??? as for bedsore it was down to the bone , when were they going to take care of it? when?????? that place is a horror ,to any love one who cannot speak for them self STAY AWAY
by susan xxx.xxx.103.41
August 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.162.100
May 31, 2012
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Would you recommend this nursing home to others?
If I Had To
by Anonymous
November 07, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
October 24, 2011
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