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Saint Edna Convalescent Center

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Saint Edna Convalescent Center
Saint Edna Convalescent Center
(10 Reviews)
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1929 N Fairview St Santa Ana, CA 92706
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
1 star average for Value
Expertise
3 star average for Expertise
Would you recommend this nursing home to others?
I Already Have
Is this business handicap-accessible?
Yes
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Does this provider welcome questions?
Absolutely
Was this provider's staff friendly?
Yes
by Susan T. xxx.xxx.161.130
February 25, 2014
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Was this provider's staff friendly?
No, they were rude
by Artistic xxx.xxx.64.86
February 07, 2014
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.153.32
July 22, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.114.74
February 26, 2013
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Was this provider's office clean?
No, I didn't feel comfortable at all
Does this provider treat every client equally?
No, they definitely favor certain clients
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by diamond92 xxx.xxx.91.172
January 09, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.252.5
June 20, 2012
awful care, run around in anwsers, little care or concern unless a family member is standing over staff ensuring care is given. many employees dont speak engilsh, hard to understand. they keep passing you from person to person in what seems to be the hope you will stop asking questions. do not bring a loved one to this facility
by run around, little care xxx.xxx.40.174
April 08, 2012
Are you going to visit this provider again?
Sure
by Anonymous
January 12, 2012
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I got an appointment quickly. I've never had to wait too long. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by ZibaSurgeon
January 06, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Would you recommend this provider to others?
Absolutely Not
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous
June 03, 2011
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Map and Directions
1929 N Fairview St, Santa Ana, CA 92706