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Riverside Health Care Center

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Riverside Health Care

Covington, GA
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Riverside Health Care Center
Riverside Health Care Center
(12 Reviews)
> Get Phone Number & Directions
5100 West St Covington, GA 30014
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Expertise
5 star average for Expertise
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
by jacqueline stanfield xxx.xxx.61.19
May 01, 2014
Would you refer this provider to a family or friend?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.3.50
January 09, 2014
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.164.162
April 11, 2013
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
by Anonymous xxx.xxx.60.153
January 27, 2013
Was this provider's staff friendly?
No, they were rude
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous xxx.xxx.222.190
December 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.133.174
June 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No
by virginia brown xxx.xxx.75.118
April 28, 2012
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
by Anonymous
February 12, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous
December 14, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Was this provider's office too cold?
No, it was fine
by Anonymous
December 12, 2011
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Map and Directions
5100 West St, Covington, GA 30014