Ridgewood Center Genesis ElderCare Network

Ridgewood Center Genesis ElderCare Network
Ridgewood Center Genesis ElderCare Network 25 Ridgewood Rd Bedford, NH 03110
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
by Anonymous xxx.xxx.160.173
March 31, 2014
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Does this provider treat their staff well?
Kind of, but not very well
Was this provider's office easy to locate?
Fairly Easy
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.210.159
April 15, 2013
I was given a polite greeting when I walked in. It was nice to be acknowledged. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. The equipment at this nursing home was far superior than any other facility I have visited. I knew my loved one would be in good hands and well taken care of. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They never left me for an extended period of time and I never felt ignored.
by RE Maynard
July 10, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider promptly return your phone calls?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
July 01, 2011
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did this provider answer all of your questions?
Some were answered
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
June 01, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
March 03, 2011
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