Richard M Campbell Veteran Nursing Home

Richard M Campbell Veteran Nursing Home
Richard M Campbell Veteran Nursing Home 4605 Belton Hwy Anderson, SC 29621
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
Are you going to visit this senior care facility again?
Sure
by Anonymous xxx.xxx.104.218
November 01, 2014
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Does this provider give unbiased advice?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.193.117
October 30, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.125.143
October 14, 2012
I worked at Richard M Campbell Veterans Nursing Home for roughly 6 months and was glad to quit. It was without question the worst job I have ever had. The management is simply terrible and do their best to cut corners in quality of care of the residents to save money. For example CNA's never had the supplies needed to complete the tasks assigned (wipes, peri spray, mouth care supplies etc) and yet these tasks were all expected to be done, at least on paper.

Not only this but also the workers are treated poorly, to give a personal example my daughter had to have surgery and I informed the scheduler of this roughly 2 weeks in advance that I would be unable to work on the date of the surgery. After 2 weeks they still were unable to adjust the assignments of CNA's to accommodate to this need. Thus, on the date of the surgery I was forced to call in to be with my daughter in the hospital. Upon calling in I was informed by a very rude supervisor that my call in did not count and my absence would be treated as a "No call no show".

They never formally wrote me up for not coming I think because the creeps realized not only that this behaviour on their part was heartless and cruel but it also was illegal given the family medical leave act.

Leaving the sleazy supervisors aside I turn now to the work itself. My first few days on the job were rather eye opening to me, I was frankly shocked at how poorly the residents were cared for. I have done nursing home CNA work elsewhere and my Richard Campbell makes that nursing home look exemplary. As I already said a lot of the poor care has to do with the management not supplying what is needed I'd say that is about 75% of the problem in regards to the care the other 25% is just the lazy CNA's who will do anything to get out of having to work. Don't get me wrong I got along with my co-workers and didn't have a problem with most of them personally, but most of them were lazy as sin. By way of example of laziness I mean CNA's not answering call lights, not cleaning residents up properly, neglecting residents, and taking long breaks, very long breaks where I as a non-smoker would have to answer all their assigned resident's call lights while they were gone "smoking" for 30 minutes to an hour.

By way of summary the place is a dump, the pay is terrible, the management should be ashamed of themselves, the CNA's are lazy and this all comes at the expense of the care of the residents. The place is pretty bad, even the front desk receptionist ladies are jerks, at least every interaction I had with them they were very rude. I could imagine a nursing home being worse than Richard Campbell that is why I gave it a 2 star rating rather than the 1. I am glad that chapter in my life is over.
by Freebird
January 16, 2012
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have reasonable prices?
Absolutely!
by Anonymous
August 16, 2011
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