Rest Haven Homes

Rest Haven Homes
Rest Haven Homes 1424 Union NE Ave Grand Rapids, MI 49505
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this nursing home answer all of your questions?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.58.74
September 07, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.20.153
April 19, 2013
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous xxx.xxx.33.222
March 01, 2013
Did this provider have reasonable prices?
Absolutely!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was the waiting area spacious?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.46.194
December 19, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
January 06, 2012
Does this provider promptly return your phone calls?
Yes
Did this provider listen to your input and concerns?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
November 27, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
September 10, 2011
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