Regents Park of Boca Raton

Regents Park of Boca Raton
Regents Park of Boca Raton 6363 Verde Trl Boca Raton, FL 33433
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Consumer Feedback

(7 Reviews)
Environment
3 star average for Environment
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Expertise
2 star average for Expertise
Service
2 star average for Service
This place is awful. The staff to the administrator Gilda need to loos there job. They don't care about your loved one. It's all about the money.
by BK xxx.xxx.215.41
July 06, 2017
Disappointed in the entire set up to long of wait
To get therapy, meals were always incorrect
Call bell took to long to get answered,
Had to hire private aide
by Mable Grossman xxx.xxx.14.162
October 23, 2014
We were not satified with the care of this center
Felt No questions were answered just told speak to
The doctor. Therapy short many people waiting
To get therapy. Felt ignored and left before I had to
Glad to be home. Not highly recommend don't
Let pretty decor fool you
by Myron Goldman xxx.xxx.14.162
August 12, 2014
The facility was not clean, staff very unfriendly, they do not Like to take care of people. They shove them aside and a patient could wait an exceptionally long time for any assistance. This resulted in terrible bed sores for my family member. The aides seemed to not like their jobs, which resulted in very unhappy patients. Glad we are out of this place!
by Xxxxxxxxxxx xxx.xxx.17.57
July 21, 2014
They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. They do not keep the restrooms well-stocked here. No paper towels, toilet paper, or even a toilet seat cover! I had nothing to clean up with. The one thing I couldn't believe during my appointment was that they took a personal call right in front of me. I found it to be incredibly rude. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. It was not easy to reach them in an emergency. I had to call several times before I finally reached them.
by Judy Hetisman xxx.xxx.14.162
December 28, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.52.92
November 02, 2013
My father was admitted into Regent's Park after a major surgery. When we went to our tour of the rehab facility, we were impressed at the appearance and the grounds. The rehab director Eddie reassured us that my father would be taken care of, even after he was told of the complications that my father had and our concerns for his care. We were told that the facility housed skilled professionals that would be more than able to handle my father's care fully. Almost immediately, my father grew depressed, was agitated and left to deal with his pain, awaiting help and medication from the nurses and nurses aides, while family members were present.
We were informed that my father grew restless at night, was attempting to get out of bed and suffered several falls. My mother was continually called and complained to about my father's nighttime behavior. The calls increased to demands that my mother hire a sitter to stay with my father from 6:00 p.m. through 6:00 a.m., at my mothers expense. The care that we were originally promised was not what we received, the compassion for my father was lacking. I would not recommend this facility to anyone. Do not be fooled by the promises of care that your loved one will receive.
by Anonymous xxx.xxx.4.142
May 26, 2012
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