Quality Care of Waco

Quality Care of Waco
Quality Care of Waco 2501 Maple Ave Waco, TX 76707
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Consumer Feedback

(4 Reviews)
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
4 star average for Staff
Recommended
1 star average for Recommended
I recently stayed at this facility for a week for in patient rehab after a hospital stay. While the facility could certainly do with some upgrading, I was very well treated there. All the staff were kind and responsive to my needs. I would recommend them to anyone.
by Marian Naik xxx.xxx.83.80
May 27, 2016
They do not know how to transfer phone calls and they talk mean to clients
by none xxx.xxx.53.231
August 06, 2015
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Would you recommend this nursing home to others?
Absolutely Not
by Anonymous xxx.xxx.80.106
June 08, 2013
Quality Care is NOT a place to take a BAD Dog much less your loved one. Grandfather has been there for only a week and it has been terrible! We R reporting them to the health dept and to everyone else that can possibly help. His wife died and two weeks later he fell, he was in the hospital and then transferred to Quality Care. He was left sitting in a wheel chair for hours before they put him in the bed, then he was left in the bed and his water and trashcan was across the room, the light was left on day and night and when he needed to go to the bathroom they would say they were too short staffed to get to him. He would call us to come and get him to the bathroom and we live 30 miles away. He requested and paid for a recliner and then was moved to another room, so he had to order another recliner because they would not move his. This place is terrible! Money missing, short staffed and totally rude and irresponsible. The animal shelter is a FAR BETTER place!
by Concerned
May 21, 2011
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