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Perry Lutheran Home

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Perry Lutheran Home
Perry Lutheran Home
(7 Reviews)
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2323 E Willis Ave Perry, IA 50220
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider offer flexible appointment times?
Yes
Did you feel safe in this provider's care?
Yes
Would you refer this provider to a family or friend?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Jorges Hernandez xxx.xxx.64.111
November 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.3.157
May 15, 2012
They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule. They make no effort to make me feel special. I don't think they appreciate my loyalty to them. Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority.
by John
February 23, 2012
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider treat every client equally?
Sometimes, but not all the time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous
January 23, 2012
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider's staff friendly?
Friendly Enough
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
November 03, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 29, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
March 04, 2011
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Map and Directions
2323 E Willis Ave, Perry, IA 50220