Pepper Hill Nursing Center

Pepper Hill Nursing Center
Pepper Hill Nursing Center 3525 Augustus Rd Aiken, SC 29802
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
My grandmother had to go to Pepper Hill for some rehab after she fell and broke her hip. We were concerned about the therapy and care she would receive. I am glad we choose Pepper Hill. The staff there was very attentive to her needs and the therapy department was so excellent in her treatments. In just a matter of a few days, she was up and walking with assistance and doing excellent with the therapy. The nursing staff was excellent and treated her like family. Just like their motto there, " family taking care of family. " I highly recommend Pepper Hill if your family member needs some rehab.
April 2017
by Paul xxx.xxx.161.18
April 17, 2017
mother spent 9 days in facility after hip surgery, I found it necessary to move her to another facility because I felt any more time there and she wouldn't survive. Staff was pleasant but very short staffed and ill informed I frequently found her in puddle of feces.pain med was not given in timely fashion,food was left out of her reach at mealtimes or on 3 occasions she never received a tray, she lost over 9 pounds in a week.I bought sweat suits for her to wear for P.T, she started with 5 and left with 2 despite labels in all her clothing.Would not recommend this place for rehab.
by judy/ xxx.xxx.43.132
January 23, 2015
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Donnie Schultz xxx.xxx.12.145
April 22, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.15.243
October 15, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.89.138
July 08, 2013
Did this provider have reasonable prices?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.103.143
December 31, 2012
My mother was placed at Pepper Hill last year for 6 months. Now the need has arisen again for her to have nursing care and rehab after a hip removal. We have already arranged to have her placed there after her surgery. I could go on and on about why I chose Pepper Hill for my Mom. She is always treated with the utmost respect and care. The staff goes above and beyond to treat their clients well both from a physical standpoint and a social aspect. Last visit, Mom's doctors said she would probably never be able to leave. Not so. The Rehab department worked with her the whole time and got her to be able to come back home to live again with my family. I can' say enough good things about Pepper Hill. If you have a decision to make with a loved one for nursing care, Pepper Hill is the place to be.
by Sally Bradford Bryan xxx.xxx.97.202
June 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.4.163
April 03, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
January 04, 2012
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
August 15, 2011
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