Peninsula Center for Extended Care & Rehabilitation

Peninsula Center for Extended Care & Rehabilitation
Peninsula Center for Extended Care & Rehabilitation 50-15 Beach Channel Dr Far Rockaway, NY 11691
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Consumer Feedback

(10 Reviews)
Service
2 star average for Service
Environment
3 star average for Environment
Expertise
1 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
They verbally and physically abuse patient and the nursing manager COVER-UP all incindents...Please don't go there!
by anonymous xxx.xxx.19.50
December 05, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.242.13
August 13, 2014
Would you recommend this nursing home to others?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.45.221
January 28, 2014
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Don D xxx.xxx.113.79
January 15, 2014
Did this provider use excessive foul language?
No
Does this provider treat every client equally?
Sometimes, but not all the time
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.194.1
November 25, 2013
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
Was it easy to make an appointment with this provider?
Practically Impossible
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by peterpeters xxx.xxx.202.142
October 13, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.254.16
May 11, 2012
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
November 22, 2011
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
August 26, 2011
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
by Anonymous
May 12, 2011
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