Panorama Convalescent & Rehabilitation Center

Panorama Convalescent & Rehabilitation Center
Panorama Convalescent & Rehabilitation Center 1600 Sleater Kinney Road SE Lacey, WA 98503
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
The best of the best.
by George Mead xxx.xxx.108.51
August 03, 2017
excellent staff great atmosphere we love assisting them in providing excellent care to their clients/residents
by Jamie Boelow xxx.xxx.82.219
September 14, 2016
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.231.167
October 23, 2014
Panorama's convalescent & Rehab center is right off Sleater-Kinney Rd; very easy to locate. There was lots of available parking at their office. Parking is easy and close to the front door of the facility.

Everyone in my community knows that they are the absolute best in the field. One thing I noticed about their facility was that there was no-odors; staff are conscious about cleaning. It has nice, private waiting rooms, a nice lobby with grand fireplace, a large cafeteria for residents, and most all of the staff are friendly & helpful.

This provider has use-friendly website, good info and good online presence.
by Cheri Folk xxx.xxx.138.236
December 07, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I have not seen my Mother ever improve so quickly, look so beautiful. Panorama is a haven and the staff are truly making a difference in her life-that is so much appreciated from the heart. Keep up the excellent service to and for our loved ones...
by Kathy Davenport xxx.xxx.80.14
August 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.150.26
June 06, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The premises are WELL taken care of/managed and other perks are provided by other residents of the adjacent retirement community. If you have to be there...it is a great choice.
by laceyres xxx.xxx.21.124
April 20, 2012
Was the waiting area spacious?
Yes, extremely spacious
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider promptly return your phone calls?
Yes
by Anonymous
January 25, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
December 07, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Judith Konopaski
May 04, 2011
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