Jeremy Stoner, Administrator

Jeremy Stoner, Administrator
NHC HealthCare--Cookeville 815 Bunker Hill Rd Cookeville, TN 38501
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous xxx.xxx.121.8
December 27, 2013
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was this provider's office too loud?
No, it wasn't too loud
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.171.62
April 08, 2013
I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. The PT and OT was great. Most days I did not want to do anything and they helped me feel like I could do it, and I did to my surprise.
by Lisa Dunaway
January 30, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
October 11, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Does this provider remember you by name?
Sometimes, but not always
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
by Anonymous
August 15, 2011
Was this provider's office too loud?
No, it wasn't too loud
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
July 07, 2011
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