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Newfane Rehabilitation & Health Care Center Corp

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Newfane Rehab & Health Care Center

Newfane, NY

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Newfane Rehabilitation & Health Care Center Corp
Newfane Rehabilitation & Health Care Center Corp
(7 Reviews)
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2709 Transit Rd Newfane, NY 14108
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Did the staff at this senior care facility use excessive foul language?
No
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Was this senior care facility's staff friendly?
They were decent
Was this senior care facility easy to locate?
Fairly Easy
by Anonymous xxx.xxx.191.5
September 27, 2014
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Was this provider's staff friendly?
Friendly Enough
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Was the waiting area spacious?
No, multiple people had to stand
by Anonymous xxx.xxx.60.174
July 13, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you going to visit this provider again?
Without a doubt!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.206.14
May 17, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.206.14
November 09, 2012
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did you feel safe in this provider's care?
Absolutely Not!
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous
June 07, 2011
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider use current and safe equipment?
No; the equipment needs to be updated
by Anonymous
April 27, 2011
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider friendly?
Polite Enough
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous
March 06, 2011
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Map and Directions
2709 Transit Rd, Newfane, NY 14108