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New Horizons West Health Care

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New Horizons West Health Care
New Horizons West Health Care
(17 Reviews)
> Get Phone Number & Directions
1010 Dawsonville Hwy Gainesville, GA 30501
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Does this provider treat every client equally?
No, they definitely favor certain clients
Would you recommend this nursing home to others?
No
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous xxx.xxx.105.66
January 03, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.142.95
May 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.253.66
April 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.83.148
March 26, 2012
I was confident that they were using the latest treatment methods. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Pacito
February 27, 2012
Did this provider answer all of your questions?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
November 09, 2011
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Is this provider's business conveniently located?
Not at all, its out in the boondocks
by Anonymous
October 09, 2011
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Was this provider's office easy to locate?
Fairly Easy
Does this provider give unbiased advice?
Yes
by Anonymous
September 23, 2011
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous
September 05, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
September 03, 2011
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Map and Directions
1010 Dawsonville Hwy, Gainesville, GA 30501