Mountain Manor

Mountain Manor
Mountain Manor 6101 Fair Oaks Blvd Carmichael, CA 95608
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Would you recommend this senior care facility to others?
Yes
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.199.173
August 11, 2014
I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. Their office was nice and quiet. I was worried it would be overly loud but it was fine. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. They needed to pay a little more attention to detail, to make sure they didn't make any mistakes. I could tell their entire attention wasn't focused on me. I wasn't greeted at all when I walked in the door. No one seemed to notice or care that I was there.
by Cando better xxx.xxx.70.182
December 07, 2013
They were so kind and attentive to the needs of my family member, The staff are very warn and friendly and make your feel very comfortable. I knew that my loved ones needs were well taken care of. They were always available to answer any questions or concerns that I had. The decore is a little outdated and worn, but have I have learned that new and fancy does not always mean that the quality of care is good.
by Anonymous xxx.xxx.55.115
July 01, 2013
I worked for this facility for a year and a half as a charge nurse. I put my residents above all else and cared diligently with their best interest in mind. I skipped breaks and lunches to make sure that their medical needs were met. When I came forward complaining about a nurse who was not giving residents proper care and not delivering medications per MD orders, I was fired. Two stars only because of the other kind hearted staff that works there. Minus 3 for the management who are corrupt and shady.
by notanymore xxx.xxx.172.82
January 18, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous xxx.xxx.28.170
October 19, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
October 29, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
July 21, 2011
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