Mount Vernon Place Care Center Inc

Mount Vernon Place Care Center Inc
Mount Vernon Place Care Center Inc 1425A S Landrum Mount Vernon, MO 65712
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Did this senior care facility use current and safe equipment?
Fairly Current
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
Not one bit
Would you recommend this senior care facility to others?
No
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
No
by Anonymous xxx.xxx.83.81
January 17, 2015
The staff was caring and attentive to the resident. However he did have some difficulty understanding the rules and how they apply to him. I Would like to see a little more time spent on helping people understand where they are and the reason rules are needed for each and every one.
by Timothy Roark xxx.xxx.142.251
August 06, 2014
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you refer this provider to a family or friend?
No, I wasn't impressed
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous xxx.xxx.71.128
March 12, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.119.7
May 02, 2012
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider use excessive foul language?
No
by Anonymous
February 07, 2012
I overhear staff using profanity in the hallways. This is from the administrator (who is verbally abusive to her staff and very unprofessional) to the housekeeping staff. Not a very good atmosphere. Some of the staff are very good; you wonder why these few good people are stuck working here. The grounds are poorly kept and the facility is a little shabby and run down. There does not appear to be enough work space for the nurses in their office. The CNA staff are unskilled and uncouth. Poorly staffed also. Overall, just a poor facility, I'd say 2/5..
by Ellen Temple
October 27, 2011
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