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Stella Owens, LPN

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Stella Owens, LPN
(19 Reviews)
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668 N. Broad Street Elizabeth, NJ 07208
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Consumer Feedback

(19 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
December 27, 2011
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was this provider's office clean?
It was satisfactory
Would you recommend this nursing home to others?
No
by Anonymous
December 07, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
October 28, 2011
Did this provider use excessive foul language?
No
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by Anonymous
October 13, 2011
Does this provider offer flexible appointment times?
Yes
Would you refer this provider to a family or friend?
Yes
Was this provider late to your appointments?
No, they were on time
Did you feel safe in this provider's care?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
July 05, 2011
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Was this provider's office clean?
It was satisfactory
Was the waiting area spacious?
Yes
by Anonymous
March 31, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider listen to your input and concerns?
Yes
by Anonymous
March 28, 2011
Morris Hills seems to be a very good facility. My father is there recovering from major surgery and is receiving physical therapy so that he may be able to fully function on his own quickly. I sat in on a PT session and was impressed. The nurses are capable and friendly. The rooms are large and hotel-like. My father gets all required medications when needed in a timely fashion and the food isn't too bad. My father previously stayed in another local facility which paled in comparison to Morris Hills. I am happy with them so far. I especially like that the facility has separate floors for separate patient needs. The other "unnamed" facility had dementia patients mixed with surgical patients and I did not like that all patients were treated as though they were mentally incompetent. Morris Hills treats the patients well and Dad is on a surgical floor for short term patients. The staff seems to treat everyone with respect and I have spied on them when they didn't know I was watching so I have seen that they really do care and are respectful. If all continues to be this good, I will come back and give it 5 stars.
by Deb
March 24, 2011
I was somewhat uneasy during my appointment. I was never able to fully relax. They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I was given a polite greeting when I walked in. It was nice to be acknowledged. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me.
by DOA
March 01, 2011
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Map and Directions
668 N. Broad Street, Elizabeth, NJ 07208