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Monterey Care Center

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Monterey Care Center
Monterey Care Center
(21 Reviews)
3929 Hoover Rd Grove City, OH 43123
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Consumer Feedback

(21 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Bad
by Nunnya xxx.xxx.123.124
December 07, 2014
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.198.140
October 04, 2014
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Was this senior care facility clean?
No, I didn't feel comfortable at all
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
by Trent xxx.xxx.199.41
July 10, 2014
Was this senior care facility's staff friendly?
They were decent
Are you going to visit this senior care facility again?
Without a doubt!
Did this senior care facility prominently display their credentials or business license?
Yes
Did you feel that your visit with the provider was time well spent?
Not really
by Anonymous xxx.xxx.245.166
July 07, 2014
Was this provider's office clean?
Somewhat
Did this provider give the impression that they cared about your concerns?
Somewhat
Was this provider compassionate to you and your situation?
Somewhat
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Was the provider's staff welcoming to you?
Somewhat
by Anonymous xxx.xxx.246.18
March 17, 2014
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
by Anonymous xxx.xxx.177.110
February 03, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.137.114
December 13, 2013
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.199.191
June 06, 2013
Does this provider use current and safe equipment?
Not at all; the equipment is dangerous!
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous xxx.xxx.147.18
April 22, 2013
Was this provider's staff friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did they follow up with you after your appointment?
Yes.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.47.50
March 31, 2013
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Map and Directions
3929 Hoover Rd, Grove City, OH 43123