McClure Convalescent Hospital & Rehabilitation Center

McClure Convalescent Hospital & Rehabilitation Center
McClure Convalescent Hospital & Rehabilitation Center 2910 McClure St Oakland, CA 94609
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
great place! also love the dietary manager michelle bailey! she was so helpful to me before my love on passed!
by tanya xxx.xxx.227.57
September 22, 2014
Was this senior care facility clean?
It was satisfactory
by Anonymous xxx.xxx.72.163
August 07, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this nursing home answer all of your questions?
Some were answered
by Anonymous xxx.xxx.242.82
December 11, 2012
My mother has been in McClure's since early March 2012. Her husband was already there, so she was placed in a room with him. It has been a nightmare dealing with the administration staff. My mother has been unhappy with not only her care but her husband's as well. He passed on June 27th. I was never called, neither was his family and they had our contact information to do so. His family called the Coroner's office to find out where the remains were. To date, they have not told either family the whereabouts of his remains. A Prayer Memorial Service took place without them on 9//8/12.

Recently they moved my mother from the room she shared with my step-father without any notice to a room with 3 other beds. No discussion of a change in cost and the way they packed her belongings and stuffed them in two boxes and a cabin is appalling. They also allow a person they knew to pry her diamond and ruby ring off her finger and never reported to the authorities. They only got the ring back after I threatened to call the police. The week they moved my mother I was there on Monday, so mention of her being moved was told to me and I spoke with Molly, one of the Social Worker when I was there that day. Since they moved her we can't call her direct, so you have to call a number they give to you and they take that phone to the patient. You only get someone to answer that phone by call the main number first and ask them to answer it. Otherwise it usually goes unanswered. That leaves no way to contact my mother. Her sister is very concerned about her welfare and so is the rest of her family.

I think McClure's should be shut down. They're not just stopping with my mother with the behavior they have displayed to me and several people that have come with me to visit my mother. I'm removing my mother from there before the month is out. After calling the Umbubsunn and Adult Protective Services removing her from this facility is the only way to protect her. I have proof to backup what I'm saying and this is just a little bit of the story. I will be signing my correct information to these comments and I'll include it here. Mwanza Furaha







Rece
by Mwanza Furaha xxx.xxx.122.247
October 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.170.206
June 02, 2012
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider use excessive foul language?
No
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
November 07, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have reasonable prices?
Absolutely!
Was this provider's office too cold?
No, it was fine
by Anonymous
March 31, 2011
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