Directory > Providers > Senior Care > Nursing Home > NY > Kenmore > McAuley Residence > Reviews

McAuley Residence

Nearby

Nursing Homes

The GreenFields Continuing Care Community

Lancaster, NY

Mcauley Residence

Kenmore, NY

Amherst Nursing & Convalescent Home

Amherst, NY

ElderWood Health Care at Wedgewood

Amherst, NY
Get Featured on Wellness.com > Learn More
McAuley Residence
McAuley Residence
(10 Reviews)
> Get Phone Number & Directions
1503 Millitary Rd Kenmore, NY 14217
Add a Review

Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
For the most part, I would say my experience was wonderful. The nurses were knowledgeable and caring. The aides, except for 1 whom I reported, were sweet and kind and compassionate. Each one was a ray of sunshine in their own way and brought their own special gifts to their demanding and taxing job. I can truly say that I miss them. The maintenance staff, the kitchen staff, the cleaning staff etc. were attentive and thoughtful. Everyone did their best to respond to personal requests such as lowering or raising the room temperature, bringing extra blankets and making your eggs just the way you want them. Finally, the Physical Therapists were, by far, the BEST part of McAuley. They are the heart and soul of what could be a miserable experience. You will not find a better team of therapists - anywhere. They worked long and hard with me as I recovered from a trauma injury. Pushing me when I needed a push and bringing me back to my room when I'd had enough for the day. They always knew just the right thing to say at just the right time. I feel fairly qualified to review McAuley because, due to surgical complications, I was a resident there from July 2017 to November 2017. To give you an idea of how long my stay was, consider that the vast majority of patients are there for 3 - 7 days. In conclusion, if God forbid, I should ever need residential therapy, I will return, quite happily, to McAuley, my home away from home.
by Diane M. Deacon xxx.xxx.4.161
February 22, 2019
I recently was here for a week post total hip. Everyone was extremely kind and helpful. The therapy brought me back from a lump in a chair to being able to navigate my 4 level home, and caring for myself alone. I only wish I had written down the names of the wonderful people who helped me, so I could give specific credit to them. Thank you to them all!
by Colleen xxx.xxx.135.212
February 24, 2018
Excellent place for rehabilitation. Very clean, efficient and great care.
by Sharon xxx.xxx.132.2
August 29, 2016
I was in the rehabilitation part and got excellent care. I would go again post surgery if I needed to.
by Marie xxx.xxx.101.70
April 27, 2016
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Are you going to visit this senior care facility again?
Sure
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.23.74
April 26, 2014
I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate.
by dave batt xxx.xxx.252.76
December 09, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.148.29
February 03, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.94.66
July 11, 2012
Was this provider's office too cold?
No, it was fine
Was the waiting area spacious?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
December 19, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office too cold?
Not at all, it was the perfect temperature
Would you refer this provider to a family or friend?
Yes
by Anonymous
April 27, 2011
Add a Review
Map and Directions
1503 Millitary Rd, Kenmore, NY 14217