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Mayview Convalescent Center

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Mayview Convalescent Center
Mayview Convalescent Center
(13 Reviews)
> Get Phone Number & Directions
513 E Whitaker Mill Rd Raleigh, NC 27608
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Consumer Feedback

(13 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Clean atentive staff and large oak grove for rec time
by MJJ xxx.xxx.6.109
May 15, 2017
My aunt was transferred as a patient at Mayview upon becoming unable to live unassisted at Whitacker Glen anymore. She stayed there until she died at 90. I visited often until she got so bad that she only slept all day and night and did not know who was what. I was worried that my aunt would die and I would not be notified or find out for days after her death and I discussed that with the staff on many occasions. They assured me that would not happen and they had my name and phone number in her file. She died Tuesday. We did not find out until Wednesday afternoon by a facebook message by a non family member. When I went to collect her personal property promptly after the service, I voiced my displeasure to their social worker who told me that her obligation was fulfilled when she notified the power of attorney, my aunts CPA. The social worker was not family friendly or pleasant. They do not give two hoots and a holler about their patients or their family. Someone needs to go there and overhaul the whole facility. End of life services need to be sensitive to the patients family members and you will not get that there. It makes me wonder what kind of care the patients get who are not able to speak for themselves. If I could give them a lower rating, I would.
by Frances Henderson xxx.xxx.74.173
April 09, 2016
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Was this provider's staff friendly?
Friendly Enough
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.0.92
September 18, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was the waiting area spacious?
Yes, extremely spacious
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.242.130
August 08, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you feel safe in this provider's care?
Absolutely Not!
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by Anonymous xxx.xxx.32.202
April 09, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.155.182
September 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.73.130
July 16, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.29.246
April 17, 2012
Would you refer this provider to a family or friend?
Yes
Would you recommend this nursing home to others?
If I Had To
Was this provider's office too cold?
No, it was fine
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
January 17, 2012
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous
November 30, 2011
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Map and Directions
513 E Whitaker Mill Rd, Raleigh, NC 27608