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Maple Knoll Village

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Maple Knoll Village
Maple Knoll Village
(6 Reviews)
11100 Springfield Pike Cincinnati, OH 45246
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.15.8
January 29, 2014
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider rush your appointment?
No
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.255.115
April 08, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.180.41
July 27, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
January 10, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
August 03, 2011
The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them.
I appreciate and thank you for the wonderful experience you are giving my mother and our family. I sing your praises everywhere I go.
by Adolph Thomas
May 06, 2011
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Map and Directions
11100 Springfield Pike, Cincinnati, OH 45246