ManorCare Health Services--Kingston Court

ManorCare Health Services--Kingston Court
ManorCare Health Services--Kingston Court 2400 Kingston Ct York, PA 17402
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Never ever send your loved one here. My mother was there for 30 days and she ended up passing away on the 30th day from an illness that they said she had 3 days prior to her death. This place did not give her the care they should have.
by Blondie xxx.xxx.254.180
April 25, 2018
This place is the worst! Social Worker, Mindy is useless, she didn't do anything that her position required, call backs do not happen, especially if you are asking her to do her job, her method is to ignore you. The business office acts like a drive through and the front desk person looks and behaves like she is on illegal drugs. I personally watched as she ignored incoming calls so she could have an inappropriate conversation about a patient with a member of the business office and another patient. My mother was treated poorly, fell in the shower while bathing,and was not taking her medications, and she had items stolen from her, the staff will not communicate with you when you have questions even if you are the POA. Do not take your family here unless you don't care for your family member nor care how they are treated. If you care then find somewhere else.
by MFW xxx.xxx.9.122
August 21, 2015
My Mom was here to recuperate and they made her worse; she was malnourished, dehydrated and went back to the Hospital with an even worse illness then when she arrived! The staff does NOT listen to any of your requests in an effort to help my mother. No matter who you speak to, they do not follow through with anything despite what they say. Nurses aids are rude and ignorant, some of the Nurses were empathetic to my mothers problem; but no follow through. IF you hate someone, take them to Manor Care, if not, keep searching - -
by April Dawn xxx.xxx.131.56
November 06, 2014
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider use excessive foul language?
No
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.208.138
February 10, 2014
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office too loud?
No, it wasn't too loud
Did you feel safe in this provider's care?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.17.243
January 05, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.17.45
June 14, 2012
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