ManorCare Health Services--Carlisle

ManorCare Health Services--Carlisle
ManorCare Health Services--Carlisle 940 Walnut Bottom Rd Carlisle, PA 17013
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
MY MOTHER IN LAW IS THERE HAS BEEN FOR 3 YRS. SHE LOVES IT. AS LONG AS SHE IS HAPPY WE ARE HAPPY. SHE NEVER LEFT HER HOME FOR YRS NOW SHE GOES TO CHURCH DIFFERENT ACTIVITIES. NEVER PLAYED BINGO IN HER LIFE NOW LOVES IT.. I DON'T CARE WHERE YOU GO AS FAR AS NURSING HOMES GO. I THINK THIS IS ONE OF THE BEST IN CARLISLE.BUT THAT IS MY OPINION YOU ARE FREE TO GO WHERE YOU WANT BUT I DON;T THINK ONE IS MUCH DIFFERENT THAN THE OTHERS. IF I GET OLDER THIS IS WHERE I PLAN TO SPEND THE REST OF MY DAYS.EVERY ONE IS HELPFUL AND NICE. BUT IF YOU ARE NASTY I QUESS AFTER AWHILE IF YOU ARE HUMAN YOU WILL GET TREATED THE SAME WAY YOU TREAT OTHERS . I LIKE MANOR CARE. THANK YOU.
by JOYCE WORLEY xxx.xxx.54.248
July 03, 2015
Was the waiting area spacious?
No, but I can always find a seat
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was this provider's staff friendly?
Yes, they went above and beyond
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.196.232
May 04, 2013
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by Anonymous xxx.xxx.72.109
March 28, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.117.14
September 10, 2012
My brother went to this facility for rehab! He arrived on a Friday afternoon and by Tuesday night he was almost dead! When he arrived he was eating solid food and could walk with a walker! We visited him everyday; but when we arrived Tuesday evening, we noticed that he was sweating profusely, was still in the same hospital gown that he arrived in and was not responding to our questions. When one of us went out into the hall to ask a nurse to please check him, she acted like we were bothering her and didn't have the time. She reluctively came into the room and checked him. When she did, she found that his blood pressure was very high, his blood sugar was very high and his oxygen level was very low. She called 911 and they came and took him to the hospital! The doctors there said that if he would not have been brought in, he would have been dead by morning. We went back the next day to pick up his personal belongings and his room mate told us that our brother had not been out of his bed for the whole 5 days that he was there. Furthermore, if he rang the buzzer for help, noone would come into the room until the room mate rang his buzzer, then help would come. If someone is placed somewhere for rehab, shouldn't he at the very least be taken out of bed once in a while and not left lie in bed for 5 days straight? I wouldn't send my worse enemy there, much less someone I cared about! Stay away from this facility, it is deadly!
by Angry brother
June 15, 2011
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