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ManorCare Health Service

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ManorCare Health Service
ManorCare Health Service
(6 Reviews)
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201 W Ridgeway Ave Waterloo, IA 50701
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by Ronald Smith xxx.xxx.87.181
August 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Dorothy xxx.xxx.167.137
August 01, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.250.12
July 14, 2012
My mother had a stay here last year, and I was not satisfied. We actually ended up transferring her back home and paying out of pocket for skilled nursing services versus keeping her there. The place smells, the staff seems to understaffed, and one particular nurse named Nikki that we had was rude and seemed unconcerned about my mom's care. When my mom told her she was in pain she did nothing, so my mom sat in pain for another four hours until the next nurse came on shift realized how uncomfortable my mom was and got her the proper assistance. I was very unhappy!
by John
August 02, 2011
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
June 03, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
April 15, 2011
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Map and Directions
201 W Ridgeway Ave, Waterloo, IA 50701