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ManorCare at Riverview

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ManorCare at Riverview
ManorCare at Riverview
(13 Reviews)
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500 Centennial Dr East Peoria, IL 61611
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Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
would not take my dog to this place,,,,just say no way to this place,,,do not send your loved one to this place,,,they dont care..
by jimmy johnson xxx.xxx.144.6
July 05, 2017
My first exposure to Riverview was approx 5 years ago when I was looking for a place for my parents as they transitioned from their house to independent apartment living. Riverview offered pricing that was competitive, and offerings as far daily activities, transportation services, and meals from menu were the best I found in the area. The Riverview facility also offered independent living, assisted living, and skilled nursing home facilities all in one complex, which was very important to me, so as my parents required different levels of support, they could both still be at the same complex together. They chose a different location despite my recommendation, but based on their concerns where they ended up at, they would have been happier at Riverview!
My next exposure to Riverview was with the skilled nursing facility, when we had to do hospice with my father 2 years ago. During this very hard time the people at the facility were all very helpful, and they certainly helped make this very hard time and experience easier for our family.
This year, after a very extensive back surgery, that included restrictions from my surgeon that I could not walk for 12 weeks after surgery, which made it impossible for me to return home to my 2 story home, I was able to experience "first hand" both the skilled nursing and independent/transitional offerings at Riverview.
When I needed to pick a skilled nursing facility to move to from the hospital, I chose Riverview based on my previous exposures to the facilities. My 3 weeks there was a good experience, as all the nurses, aides, and physical therapy people there were outstanding, and I certainly felt well cared for.
As I hit the point when insurance determined I no longer needed skilled nursing and was independent as far as therapy, but I could still not return home due to my surgeons restrictions, I had no idea what I would do next!
The case worker from skilled nursing got together with the mktg director from independent/transitional living at Riverview, and they were able to put together a plan where a hospital bed would be added to one of the independent living apartments, an electric chair would be used for me to get to meals, and for a very fair daily cost, I would be able to continue to meet my restrictions to spend 20 hrs a day in bed as my back healed, until I could make the transition back to my home. The people and services at Riverview far exceeded my expectations, and they always seem to want to go “above and beyond” to make sure all is as it should be!
With the past exposure to the Riverview complex, and my first hand exposure recently to both the skilled nursing facility, and with the independent/transitional offerings at this set of facilities, I would highly recommend those needing facilities like Riverview offers, for their loved ones or for themselves , take a look at what Riverview has to offer.
by catmanbob xxx.xxx.181.43
March 05, 2017
Ghhfffhjffhj
by Peaschetree xxx.xxx.135.23
February 15, 2016
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Would you recommend this nursing home to others?
Absolutely Not
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Billy Cofax xxx.xxx.2.17
January 28, 2014
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.64.178
July 27, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.112.200
June 08, 2013
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.232.213
May 16, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Tom xxx.xxx.82.143
March 25, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.86.114
August 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.169.35
June 04, 2012
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Map and Directions
500 Centennial Dr, East Peoria, IL 61611