Mainline Nursing & Rehabilitation Center

Mainline Nursing & Rehabilitation Center
Mainline Nursing & Rehabilitation Center 283 E Lancaster Ave Malvern, PA 19355
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Would you recommend this senior care facility to others?
Yes
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.26.226
October 30, 2014
Was this provider compassionate to you and your situation?
Yes
Was the provider's staff helpful and knowledgeable?
Yes
by Anonymous xxx.xxx.49.73
February 18, 2014
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Was this provider's staff friendly?
Not Really
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by annonymous xxx.xxx.9.164
November 13, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.234.128
August 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.45.7
May 30, 2012
I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They always take the time to listen to me. I know they really care about me and what I have to say. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Michael Brown
November 07, 2011
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
by Anonymous
August 12, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
March 28, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider use current and safe equipment?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you recommend this provider to others?
Yes
by Anonymous
March 12, 2011
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