Magnolia Center

Magnolia Center
Magnolia Center 8200 Good Luck Rd Lanham, MD 20706
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Consumer Feedback

(10 Reviews)
4 star average for Service
4 star average for Environment
3 star average for Expertise
3.5 star average for Staff
2.5 star average for Recommended
Not clean enough ,Family member, 3 weeks without a bath ,I had to ask them to give then a bath.Serving meals in corridor,also so should use plastic utensils.Bath rooms are not disinfected enough,
Does this provider use current and safe equipment?
Would you recommend this nursing home to others?
Did the waiting room furniture appear to be clean?
Does the provider's staff try to be helpful?
Did the staff keep the temperature in the waiting room pleasant?
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Was this provider's staff friendly?
Friendly Enough
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
My Mother In Law (Rosetta Beckett) was in Magnolia for 27 days. It appeared that she was not being taken care of properly as she has Medicare & Tri-Care. The Tri-Care would of given her 100 days of rehab. She was so drugged ( too much blood pressure meds or something) that she could not do rehab. The Physical Therapist said she was doing very well, when she was able to do rehab. The Social Worker told my husband on 4/26/2012 that SHE WILL NOT BE GIVEN 100 DAYS. My Mother In Law was taken out of there on 4/29/2012. She has been sent to Colorado to another rehab. I will let you know the outcome. If this is the way we are taking care of Senior Citizens we should all be ashamed of ourselves. Why would you do this to any elder? Why? The food was worse than awful, 2 people to 1 room was gross. The square footage of the rooms are too small for 2 people. I want answers.
One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. I will definitely refer my friends and family here. They were great and I think more people should know about them. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's office clean?
It was satisfactory
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider have helpful information available online?
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
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