Lexington of Wheeling

Lexington of Wheeling
Lexington of Wheeling 730 W Hintz Rd Wheeling, IL 60090
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Consumer Feedback

(9 Reviews)
4 star average for Service
4.5 star average for Environment
3 star average for Staff
3 star average for Recommended
4 star average for Expertise
My parents live at Lexington in Wheeling for the last 2 years of their life. My mother passed away in 2015 and my father followed her in 2016. I want to express my gratitude to the administration and staff of the facility for what they have done for my family. They were taking care of my parents while I was able to work and continue with my life. I knew that my parent are safe and comfortable. Especially I want to say how much I appreciate the care and support that comes from the CNAs. These are the people who do the most unpleasant work and many of them do it with such love and devotion that deserve the most respect. Andrea, Fernando, Diana, Ela, Marina, Palermo, Luis - these are the people that I will be always grateful. Thank you to social worker Mari Moskowitz for everything she has done for our family. Thank you to the nurses and physical therapists. You all help me in a difficult time of my life. Wishing you all the best.
by Maya xxx.xxx.222.58
January 14, 2017
My mother is living here. The staff is very nice. I was very surprised at the very good variety and quality of the food. Residents are given several menu options. The facility is clean and beautiful, there are many activities for the residents, the PT and OT staff are kind and helpful. I have visited several nursing homes, and this is the best by far.
by Jen xxx.xxx.196.230
July 07, 2015
Beware of this location. Understaffed with food that is considered poor by most residents. Long waits for response by the staff is very common. Management does not seem to care about the physical and occupational needs of the patients. I have heard many stories of the help losing clothes. Attempted to check on this and the staff doing the laundry says they do not speak english.
by Poor Location xxx.xxx.147.222
February 28, 2015
Was this senior care facility's staff friendly?
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility use current and safe equipment?
Would you recommend this senior care facility to others?
by Anonymous xxx.xxx.245.233
July 20, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.195.5
October 31, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.92.140
May 25, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's staff friendly?
Friendly Enough
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous
February 12, 2012
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous
May 02, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider remember you and your circumstances at every appointment?
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you experience unnecessary pain during your visit?
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
February 28, 2011
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