Lexington of Lake Zurich

Lexington of Lake Zurich
Lexington of Lake Zurich 900 S Rand Rd Lake Zurich, IL 60047
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
My mom was there and she was traumitized by their care. Caregivers were actually mean. Didn't know how to handle someone with dementia. Would not recommend to anyone for any situation. They need to re-visit how they take care of their patients and get employees that care.
by Carbie Barbie xxx.xxx.157.158
August 17, 2015
Was this senior care facility clean?
Yes everything was neat and sterile
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility use current and safe equipment?
Yes
Was this senior care facility's staff friendly?
Yes
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
by Anonymous xxx.xxx.3.226
June 11, 2014
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider offer flexible appointment times?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by JStraily xxx.xxx.1.101
October 22, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.1.4
January 08, 2013
Would you recommend this provider to others?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
July 13, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
June 09, 2011
Would you recommend this provider to others?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
April 12, 2011
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