Ladera Nursing & Rehabilitation

Ladera Nursing & Rehabilitation
Ladera Nursing & Rehabilitation 5901 Ouray Rd NW Albuquerque, NM 87120
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
My Mother has been at Ladera Genesis for almost a year. The staff are very caring and compassionate. We have requested to move her to a different room on two occasions and it has made a big difference in her well being. The Facility is kept very clean. There are always activities and physical therapy is available to keep muscles strong. All the Holidays are celebrated and the atmosphere is uplifting. I can rest now knowing my Mom is in good hands!
by Yvonne Cortez xxx.xxx.251.1
March 15, 2018
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility easy to locate?
No, I couldn't even find it with my GPS
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Are you going to visit this senior care facility again?
Not if my life depended on it
by Anonymous xxx.xxx.129.169
May 08, 2014
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
by Anonymous xxx.xxx.136.74
February 07, 2013
Would you recommend this nursing home to others?
If I Had To
by Anonymous xxx.xxx.73.8
January 14, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.154.46
August 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.78.80
April 18, 2012
Would you recommend this nursing home to others?
If I Had To
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
November 07, 2011
Would you refer this provider to a family or friend?
Yes
by Anonymous
April 06, 2011
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